When it comes to excellent customer service in terms of financial service provision, the Universal Merchant Bank happens to be one of the few financial institutions in Ghana that is revered for top-class excellence.
The Universal Merchant Bank popularly known as UMB is a well known full-service banking Institution that has expertise in the provision of customized banking products and services.
The financial institution was established as far back as 15 March 1972 and is gradually turning out to be one of the leading indigenous financial institutions in the country that is showing high class quality on the provision of financial services.
The bank has several technologically sophisticated channels for banking which is adequately addresses and meets the needs of bank customers with top-notch expertise.
The core values of UMB includes Speed, Passion, Excellence, Ethics and Diligence which is clear evidence why they provide financial services with optimum speed accompanied with an appreciable amount of customer satisfaction.
In view of their core values, it’s safe to say one major potential the Universal Merchant Bank aims at clinging is the ability to provide services with utmost speed and urgency.
The major investment services provided by the the Universal Merchant Bank include the following;
- Custody Services
- Collective Investment Fund
- Hedge Fund Management
- Private Equity
- Venture Capital
- Family Office
- Investment Advisory Offìce
Aside these Investment services, UMB offers the following banking services.
- Underwriting Of Debts
- Mergers And Acquisitions
- Structured Finance
- Restructuring
- Investment Management
- Securities Research
- Prime Brokerage
- Private Banking
- Broker Services
After operating in the country, for over sixty years, it’s safe to say they should be able to boast of numerous branches offering optimum satisfaction when it comes banking services.
Below is a list of some branches operating under the Universal Merchant Bank’s supervision as well as the location of its main headquarters.
- UMB Head Office
SSNIT Emporium Building, Liberation Road – Airport City Accra
- UMB Abeka Branch
Opsem House, opposite SSNIT Building
- UMB Abossey Okai Branch
Adjacent former Fan Milk Depot
- UMB Achimota Mile 7 Branch
Close to the Goil Filling Station
- UMB East Legon Branch
Close to the East Legon Restaurant
- UMB Junction Mall Branch
Close to the Nungua Junction Mall
- UMB Kaneshie Branch
Fisherman House near the Hansonic Junction
- UMB Labone Branch
Opposite Labone Senior High School, No. 9 Ndebaninge Road
